Building High-Performing and Resilient Virtual Teams

University of Washington Foster School of Business Executive Education
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Course description

Building High-Performing and Resilient Virtual Teams

Members of mission-critical teams within a vast number of organizations must presently and for the foreseeable future interact virtually. Achieving sustained excellence in virtual teamwork is extremely challenging under the best of circumstances. However, organizations and the virtual teams within them are now confronted by situations increasingly characterized by extraordinary volatility, uncertainty, complexity, or ambiguity (also known as VUCA contexts). Within these environments—wherein teams are quite likely to experience multiple, major setbacks—continuous high-performance may appear improbable. We will explore how to build virtual teams that perform extraordinarily well on a continuous basis, rapidly rebounding from and even thriving in response to significant adversity.

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Training content

In advance of our class session, workshop participants will have the opportunity to discuss the virtual teamwork breakdowns they have experienced or envision and share ideas about potential fixes for them. During our class session, we’ll explore what generally distinguishes effective from ineffective virtual teams. Regarding resilience, we’ll consider how you can (a) pinpoint your team’s primary vulnerabilities and address them in advance of experiencing adverse events and (b) set up your team to respond effectively to significant, unexpected adversities. Workshop participants will have the opportunity to create a preliminary charter for building or improving their virtual teams.

Certification / Credits

You will improve your skills to build, lead, or otherwise support a high-performing and resilient virtual team. This workshop covers concepts and principles you will find useful regardless of your team-related role.

This workshop will equip you with tools to:

  • Craft an overarching framework that unifies and galvanizes team members.
  • Identify and mitigate your team’s major, inherent vulnerabilities.
  • Develop your team’s capabilities to (a) respond in-the-moment to significant adversity, and (b) subsequently learn and grow based on your team’s response to the adversity.
  • Create and revise a team charter to continuously improve your high-performing virtual team.

About UW Executive Education

University of Washington Foster School of Business Executive Education

UW Executive Education programs will give you immediately applicable knowledge to enhance your career, whether you want to quickly upskill in a particular topic or to attain a more comprehensive business education. With programs from UW Executive Education, you will...

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Contact info

University of Washington Foster School of Business Executive Education

4275 NE Stevens Way
98195 Seattle Washington

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Average rating 4.6

Based on 7 reviews.

R. Ellis
M. Cutter
I gained confidence on how to make the improvement with virtual teams and how to make everyone feel important in the organization.
C. Ritchie
In addition to the day to day improvements for our Team, I gained an understanding of how to evaluate the dynamics and structure of our Team to improve moving forward. The Minimize | Manage | Mend process is something that we will utilize in our processes for our business.
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