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Course description

Making Critical Decisions

Studies show that half of the decisions made in organizations fail. Intelligent, responsible, well-meaning people with good information routinely make errors in judgment that can have far-reaching and sometimes devastating implications. Fortunately, studies also show that the success rate of business decisions increases by 50% when organizations implement and adhere to better decision-making processes. This course is designed to equip you with the awareness and tools to avoid common decision-making pitfalls and provides a map for making good decisions going forward. Particular attention will be paid to group decisions of the kind frequently faced in professional contexts.

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Training content

This seminar explores the two systems people use for processing information and making decisions. We will draw on cognitive psychology and behavioral economics to examine common biases that get in the way of effective decision-making. We will look at the common decision errors leaders make and how to avoid them. We will also investigate the natural problems that arise when people make decisions in groups. We will address three crucial ingredients for good group decision making and examine how to aggregate individual opinions into high quality decisions. Finally, we will enact a simulation to practice exercising effective leadership decision-making.

Certification / Credits

By the end of this seminar, you will be able to:

  • Distinguish the two systems that cognitive psychologists say drive our thinking and decision-making.
  • Identify the six most common forms of cognitive bias that interfere with decision-making, along with strategies for avoiding them.
  • Utilize a six-step decision making model to make sound, informed decisions.
  • Recognize and implement three crucial ingredients for good group decision-making in your workplace.

About UW Executive Education

University of Washington Foster School of Business Executive Education

UW Executive Education programs will give you immediately applicable knowledge to enhance your career, whether you want to quickly upskill in a particular topic or to attain a more comprehensive business education. With programs from UW Executive Education, you will...


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Contact info

University of Washington Foster School of Business Executive Education

4275 NE Stevens Way
98195 Seattle Washington

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Reviews

Average rating 4.8

Based on 5 reviews.

A. Zuvela
I gained a ton of great insight into identifying different bias pitfalls. I realized how prone to them I was and will likely continue to be without a lot of conscious effort.
L. Sharik
Becoming aware of my own biases during decision making was very eye-opening and will help not only in how I process information and make decisions, but also in how I will present information. Also extremely helpful in the kinds of questions I should be asking my team when they present information related to a project or issue that needs to be re...
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M. Thomas
I gained a larger perspective on decision models with more complete and up-to-date insight into cognitive biases that occur in decision making.
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