ITIL® 4 Foundation

Velocity Knowledge
Training overview
Corporate / Group Training
Classroom, Webinar
3 days
From 2,495 USD
Start dates
Online
2,495 USD
Inquire for more information

Bethesda
2,495 USD
Inquire for more information

Course description

ITIL® 4 Foundation

This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines.

Classroom students will take the ITIL 4 Foundation certification exam in class on the last day. Students in live, instructor-led virtual sessions, will receive a voucher to schedule their exam via webcam proctor at their convenience.

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COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Course delivery details

Training methods

  • Group/Private Training
  • Individual/Public Training

How would you like to learn?

  • Classroom (Instructor-led)
  • Virtual Classroom (Instructor-led)
  • Private Mentoring/Consulting

This course is also available publicly via Live Virtual Classroom

Certification / Credits

  • Key IT service management concepts
  • How ITIL guiding principles can help and organization to adopt and adapt service management
  • The 4 dimensions of service management
  • The purpose and components of the service value system
  • The activities of the service value chain and how the interconnect
  • Know the purpose of key ITIL practices
  • Preparation to sit the ITIL4 foundation examination

Why choose Velocity Knowledge?

Customized training programs for every organization

Industry-proven instructors, consultants, and experts

Efficient learning methods for your unique business objectives

About Velocity Knowledge

Velocity Knowledge

Velocity Knowledge is an Enterprise Education Provider made up of qualified educational professionals who have survived the budget cuts, lived through the training wars, adjusted to industry changes, and learned what it is that customers are looking for.  Velocity Knowledge...


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Contact info

Velocity Knowledge

4416 East West Highway, 4th Floor
20814-4568 Bethesda Maryland

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www.velocityknowledge.com

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