ITIL Foundation

Velocity Knowledge
Training overview
Corporate / Group Training
3 days
From 13,500 USD
Start dates
Online
Inquire for more information

United States of America
13,500 USD
Inquire for more information

Course description

ITIL Foundation

This 3-day ITIL Foundation course is up to date with ITIL 2011, and is designed to teach participants about the life-cycle of managing IT services to achieve business expectations. 

This course takes an engaging, case study approach to teaching the core disciplines of the ITIL best practice and qualifies participants to successfully complete the associate exam, which is necessary for acceptance into the future ITIL intermediate level training courses. 

*This course can be offered virtually.

Want to find out more?

COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

Thsi course is suitable for IT Management, IT Support Staff, IT Consultants, Business Managers, Business Process Owners, IT Developers, Service Providers, and System Integrators.

Training content

This course will teach participants to: 

  • Identify the key principles and concepts of IT Service Management
  • Identify the benefits of implementing ITIL in an organization
  • Identify the Service Management processes and how they map to the Service Lifecycle
  • Identify the basic concepts and definitions related to the Service Lifecycle
  • Identify the activities and roles involved with the Service Lifecycle
  • Identify the relationship of each component of the Service Lifecycle and how they map to other components
  • Identify the factors that affect the effectiveness of the Service Lifecycle

Costs

The cost fo this course is $13,500 for up to 18 students.

Certification / Credits

ITIL Foundation Certification

Why choose Velocity Knowledge?

Customized training programs for every organization

Industry-proven instructors, consultants, and experts

Efficient learning methods for your unique business objectives

About Velocity Knowledge

Velocity Logo

Velocity Knowledge

Velocity Knowledge is an Enterprise Education Provider made up of qualified educational professionals who have survived the budget cuts, lived through the training wars, adjusted to industry changes, and learned what it is that customers are looking for.  Velocity Knowledge...


Read more and show all training delivered by this supplier

Request info

Fill out your details to find out more about ITIL Foundation.

  Contact the provider

  Get more information

  Register your interest

Contact info

Velocity Knowledge

4416 East West Highway, 4th Floor
20814-4568 Bethesda Maryland

 Show phone number
www.velocityknowledge.com

Request Information

Have a question about this course? Fill out this form and the provider will get in touch with you shortly

View again
Supplier Directory
Join our Supplier Directory to:
- Gain Traffic
- Get Noticed
- Showcase Your Services
- Free Listing Available