ITIL Practioner

Velocity Knowledge
Training overview
Corporate / Group Training
2 days
From 9,600 USD

Start dates
United States of America
9,600 USD
Inquire for more information

Inquire for more information

Course description

ITIL Practioner

The case study driven ITIL Practitioner course is designed to offer practical guidance for how professionals can implement ITIL into their organizations. 

This course is intended to be the next step for those who have earned the ITIL Foundation Certificate and know what the ‘what' and ‘why’ of ITIL is so they can learn the ‘how’.

*This course can be offered virtually.

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COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

This course is of interest for ITSM professionals. Whether working in customer service or involved in running projects, everyone should be able to identify, initiate, and successfully complete service improvement initiatives either small or large.

Training content

Upon completion of this course participants will have the ability to demonstrate the following: 

  • Understand the ITSM concepts that are important drivers of Continual Service Improvement (CSI)
  • Able to apply the ITSM guidance principles in a real-world context
  • Able to apply the CSI approach to manage improvements in a given organizational context
  • Connect and align ITIL with other frameworks, good practices, and methodologies, such as Lean, DevOps, Agile, and


The cost of this course is $9,600 for up to 18 students.

Certification / Credits

ITIL Practitioner Certification

Why choose Velocity Knowledge?

Customized training programs for every organization

Industry-proven instructors, consultants, and experts

Efficient learning methods for your unique business objectives

About Velocity Knowledge

Velocity Knowledge

Velocity Knowledge is an Enterprise Education Provider made up of qualified educational professionals who have survived the budget cuts, lived through the training wars, adjusted to industry changes, and learned what it is that customers are looking for.  Velocity Knowledge...

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Contact info

Velocity Knowledge

4416 East West Highway, 4th Floor
20814-4568 Bethesda Maryland

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