Crucial Conversations Live Online

Training overview
5 Lessons
Live Webinar

Course description

Crucial Conversations Live Online

The Crucial Conversations Live Online course offered by VitalSmarts is designed to teach participants the skills needed to engage in dialogue to be able to speak up, offer great ideas, make quality decisions, and agree on important matters. Participants will be able to master their dialogue skills in a flexible, interactive, and social online environment. 

Upon completion of this course, organizations will be able to improve their bottom-line and see results in the following areas:

  • Performance
  • Efficiency
  • Relationships
  • Teamwork
  • Productivity and Quality
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Who should attend?

This course is suitable for individuals, teams, and organizations.

Training Content

The modules for this course will be released in intervals over four weeks and include:

  • Introduction: Get familiar with the platform and why crucial conversations are
    key to results.
  • Get Unstuck: Identify the right conversation.
  • Start with Heart: Recognize negative motives and stay focused on what you
    really want.
  • Master My Stories: Control your emotions to stay in dialogue when you’re angry,
    scared, or hurt.
  • State My Path: Speak candidly and respectfully when sharing your perspective.
  • Learn to Look: Notice when safety is at risk.
  • Make it Safe: Create an atmosphere of mutual purpose and mutual respect.
  • Explore Others’ Paths: Seek to understand why others shut down or blow up.
  • Move to Action: Turn conversations into action and results.


This course costs $1395.

Degree and diploma etc.

After finishing this course, participants will receive a certificate of completion. 

Certification / Credits

After finishing this course, participants will receive a certificate of completion. 

About VitalSmarts

Conversation - VitalSmarts


A pioneer in best-practice training services and products, VitalSmarts is focused on helping companies achieve the results they want. With over 35 years of research, they have separated themselves from the rest with their research-based training methodology and solutions that...

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