Course description
Crucial Conversations On Demand
The Crucial Conversations On Demand course gives participants the chance to learn how to master dialogue to make high-quality decisions, present ideas, and allow others to do the same. This course is designed to help participants achieve a real behavior change through its social, interactive and flexible online format.
Upon completion of this course, organizations will be able to improve their bottom-line and see results in the following areas:
- Performance
- Efficiency
- Relationships
- Teamwork
- Productivity and Quality
Who should attend?
This course is suitable for individuals, teams, and organizations.
Training Content
The modules for this course include:
- Introduction: Get familiar with the platform and why crucial conversations are
key to results. - Get Unstuck: Identify the right conversation.
- Start with Heart: Recognize negative motives and stay focused on what you
really want. - Master My Stories: Control your emotions to stay in dialogue when you’re angry,
scared, or hurt. - State My Path: Speak candidly and respectfully when sharing your perspective.
- Learn to Look: Notice when safety is at risk.
- Make it Safe: Create an atmosphere of mutual purpose and mutual respect.
- Explore Others’ Paths: Seek to understand why others shut down or blow up.
- Move to Action: Turn conversations into action and results.
Costs
This course costs $695.
Certification / Credits
After finishing this course, participants will receive a certificate of completion.
About VitalSmarts
VitalSmarts
A pioneer in best-practice training services and products, VitalSmarts is focused on helping companies achieve the results they want. With over 35 years of research, they have separated themselves from the rest with their research-based training methodology and solutions that...
