Process Improvement Basics/Introduction to Process Mapping

Whiteboard Consulting
Training overview
1 day
On-site / Company-specific
Next start date: Inquire for more information - United States of America
Start dates
United States of America
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Canada
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Course description

Process Improvement Basics/Introduction to Process Mapping

Perhaps you’ve been asked to improve or process map something and you have no idea what that means or what it involves. Perhaps you know what it is, but you're overwhelmed by the software and technical tools that are out there. Maybe you've even tried it once or twice but just don't get it, or why it's even necessary. This course will help you understand some process improvement basics and why the process map is your best friend. You won't need software or any fancy tools and tricks, and you will wow your boss with your ability to describe what's going on with a specific issue at work, and where the problem lies. It's also a great tool for all types of learners - those who like to see detail, those who need a visual representation of something, and those who need to feel like they are actually "hands on" in what you're doing. You will leave this course able to immediately use your new skills without needing to buy anything except maybe some post-it notes.

*This course can be customized for length and content. 

Who should attend?

Individual Contributors

Training Content

At the end of this course you will be able to:

  • Understand the basics of process mapping theory and activities
  • Articulate the value of process consistency
  • Demonstrate the ability to facilitate and develop a process map, and use appropriate levels, tools, and concepts (including Visio!)
  • Analyze process maps to identify improvement opportunities
  • Impress the heck out of your boss

About Whiteboard Consulting

Whiteboard Consulting

Whiteboard Consulting

On March 28, 2012, we began operations as a company focused purely on process improvement consulting, determined to help businesses become more effective and efficient using our own easy-to-implement and effective improvement methodology, The Whiteboard Way©. We soon discovered that...


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Contact info

Whiteboard Consulting


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www.whiteboardconsulting.ca

Reviews

Average rating 5

Based on 2 reviews

Mujinder S.
(5)
I have done facilitation and process mapping in the past but it has been a long time. I was so happy to attend an receive a great refresher. It was great to work with a team with different experience and backgrounds. The facilitators did an incredible job at keeping everyone engaged.
Peter S.
(5)
I loved the practical advice on how to work with teams to look for improvement areas in a collaborative way, the group interactions, the brainstorming, and most of all your enthusiasm!
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