The Process of Coaching

Whiteboard Consulting
Training overview
2 days
On-site / Company-specific
Next start date: Inquire for more information - United States of America
Start dates
United States of America
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Canada
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Course description

The Process of Coaching

Learn the invaluable skill of coaching to help develop employee relationships give positive feedback, optimize performance, motivate and inspire employees, and to give critical feedback. This skill is essential to helping leaders build trusting relationships as they find and optimize “coachable moments” every day (and not just at performance management time). This course uses experiential learning to assist learners to grasp the content and practice the tools in a safe environment.

*This course can be customized for length and content. 

Who should attend?

Managers, Executives, or Individual Contributors

Training Content

  • Difference between coaching, leadership, mentorship, and performance management
  • How to give feedback, have difficult conversations, and seek to understand
  • Open-ended questions
  • Understanding the coachee: demographics, thinking style
  • Planning and preparing (PODS approach)
  • Directive language
  • Body language
  • Active listening
  • Coaching Passive Aggressive behavior

About Whiteboard Consulting

Whiteboard Consulting

Whiteboard Consulting

On March 28, 2012, we began operations as a company focused purely on process improvement consulting, determined to help businesses become more effective and efficient using our own easy-to-implement and effective improvement methodology, The Whiteboard Way©. We soon discovered that...


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